Dear Ladies and Gentlemen,
Due to the economic situation and the current conditions in the Dutch market, we have decided to reorganize the sales activity for the Netherlands and the Dutch-speaking part of Belgium.
Part of the strategy is to set up a Kojair Service Point through which equipment, spare and consumable parts as well as services can be ordered. The aim is to provide improved service to our customers in the Netherlands and Belgium and to increase the availability of new equipment.
These changes will come into effect immediately. From this point on, equipment and spare parts can be ordered via the Kojair Service Point. The Kojair Service Point will stock a number of the spare parts typically required, so that delivery times can be shortened and the scheduling of recurring maintenance and repairs can be significantly improved.
The creation of an interim storage facility will also improve the purchase of new equipment with standard features.The structure of the distribution is planned as follows:
All inquiries and customer contacts are handled through the Kojair Service Point and is in any case the first point of contact for all inquiries regarding Kojair products.
Specially trained service technicians will be available for services such as recurring inspections, measurements after relocation, repairs and maintenance. The scheduling of service calls will also be done via the Kojair Service Point. Please note that we will ask for the location and serial number of the device in question. If possible, you should always have this data ready.
We are pleased to further improve our presence in the Dutch market with
the measures taken and look forward to your feedback and inquiries.
Please find the contact details for inquiries and more information:
Kojair Service Point
info@lab-innovations.eu
