Product care

While you concentrate on research, we look after your support needs

As we want you to have more time to concentrate thoroughly on your research, the whole Kojair team is eager to provide you with extensive support and to help you to reduce your workload.

Our Service Commitment:

  • Guaranteed response to any request within 24 hours
  • Short lead time for standard equipment
  • Immediate after-sales service provided by distributors worldwide
  • Installation and training on site
  • Repair turn-around time is just a couple of working days
  • Free demo equipment
  • Application support
  • Large stock of spare parts

Our Quality Commitment:

  • Increased lifespan
  • Reduced maintenance and spare parts cost over the entire lifespan
  • Low equipment failure rates
  • Long-lasting service life of all products due to high-quality materials and maintenance-free engines